Payment and Delivery

Payment

 

Customers outside of the Czech Republic are requested to pay via PayPal, operated by PayPal (Europe) S.à r.l. & Cie, S.C.A.

Payment is expected to be made immediately. If we do not receive payment on our PayPal account, we will contact you. If we do not receive reply, your order will be cancelled.

Payments by bank transfer are accepted, but you will have to bear the bank charges for an incoming crossborder payment (around 8.5 € depending on the current exchange rate). We can ship your order immediately if you email us the proof of payment from your bank.

Payments via e-check or pending PayPal payments will not be accepted.

 

Customers within the Czech Republic can use the following methods of payment for goods purchased at Sugarbat.com webshop:

 

1. Instant payment through PayU system.

2. Transfer of funds to our account

Please transfer the total value of your order to our bank account at Česká Spořitelna, a.s., number 000000-2846132399/0800. Account name is Sugar Bat s.r.o. Please quote your order number as variable symbol. We dispatch the goods on the 2nd day at the latest after the receipt of payment. Please keep in mind that such transfer of funds can take up to three working days.

If we do not receive payment within 5 days, we will contact you. If we do not receive reply, your order will be cancelled. 

 

3. Payment via PayPal, operated by PayPal (Europe) S.à r.l. & Cie, S.C.A.

 

 

Delivery

All goods are sent via the Czech Post, within the Czech Republic as well as abroad. We will always provide a tracking number, but we cannot be responsible for the Post to update the tracker. Please keep in mind that this is Post, not courier.

 

Delivery within the Czech Republic

We will dispatch the goods on the 2nd day the latest to the address provided by you. In case you chose to transfer the funds to our bank account, we will dispatch the goods on the 2nd day at the latest after the receipt of payment.

 

Registered Parcel:                    0,- CZK

Parcel Delivery to Post Office:   100,- CZK

Parcel Delivery to Hand:            100,- CZ

 

Please note that we do not currently offer alternative methods of delivery (such as courier).

 

Orders above 2.000 CZK will NOT be sent Cash on delivery, but will be dispatched after receipt of payment.  

 

Delivery to Slovakia

We will dispatch the goods as tracked parcel on the 2nd day the latest after payment receipt to the address provided by you. 

 

Delivery to Europe

 

We will dispatch the goods as tracked parcel on the 2nd day the latest after payment receipt to the address provided by you. Shipping costs are as follows:

Up to 25€      >> shipping 5€
Up to 34.5€   >> shipping 6.2€
Up to 74€      >> shipping 8€
74€ +            >> shipping 15€

 

Please note that shipping costs are set up in CZK, so there will be a small difference depending on the current exchange rate.

 

 

Delivery overseas

Tracked parcel will be sent after receipt of payment.

 

 

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